I’ve had the privilege of working with Susan Lee. Her cat-like curiosity has kept her at the forefront of a very dynamic industry. That, coupled with her many years of negotiating, devising and gauging the success of 100s upon 100s of marketing campaigns and outreach activities in print, broadcast, direct mail, media buying and social/digital arenas makes her an invaluable resource at any marcom and business development strategy session. She’s a champion brand steward, a master multitasker, a stickler for detail and definitely the go-to person if you really want to get something done. Not to mention she’s an inspiring role model: bright, reliable, trustworthy, ethical, diplomatic and has a great sense of humor.
I had the pleasure of knowing Susan Lee for several years while I was Sales Director at Cox & Kings USA. We worked closely together on many marketing/sales projects. I was particularly impressed how she was able to pull together a whole themed presentation for a travel show we needed — in a matter of days — from concept to delivery. I recommend Susan to any client or agency that desires a highly skilled and attentive partner in the marketing arena.
Dianna UptonAsia Product Manager, Travel Beyond
Susan has proven to be instrumental in helping take Camp Chance to a new level. She takes the time to fully understand our program goals and worked with us to develop an overall strategy, then lead a stellar team to move our brand forward with very positive results, particularly in our fundraising endeavors. As a client advocate, she is superb — proactive with projects and very supportive. She is also a great teacher when it comes to technology and explains various processes and the strategy behind them quite well. I wholeheartedly recommend Susan Lee as a strategy and development partner.
Rebecca Kuga, LMFT, LPCCYouth Services Bureau Program Supervisor at San Rafael Police Department
Susan Lee’s energy and care for people, her profession, and the causes she is passionate about, is undeniable. I’ve worked with Susan for more than 20 years at Montara Creative — her direct report, as owner/creative director. She’s been an integral part of the agency’s success — managing all of the core client relationships with poise, grace and success — building a level of trust that has inspired exceptional loyalty. Several client relationships that were established in the agency’s first year, are managed by Susan to this day.
Other than its website presence, the agency has never advertised — every client and project has been referred based upon the quality of work — and to a great degree — the trust, attention to detail, and dedication of Susan and her account management skills. Three specific strategic thinking and teamwork skills Susan in her career that stand out for me, are her listening ability, organizational capabilities, and respect for the goals of every client.
1. Listening to the client, discovering what they are seeking — then collaborating with the creative team to develop a plan to make it happen — Susan synthesizes the needs of everyone into each project plan and execution. Susan took the agency’s mantra of creating an original solution every client project to a new level.
2. From the first meeting, through every stage of a project, Susan’s focus on the details, without losing sight of the desired outcome is remarkable. Her clients would tell you, she has a unique ability to keep things on track — managing the flow of content and creative with persistence and ease. Another extraordinary organizational trait that serves her clients well, is an uncanny talent for research. She’s a wizard at finding and leveraging information throughout a client engagement.
3. Most important of all, is Susan’s respect for each client, and their success achieving the goals established — managing them as if they were her own.
I know Susan would be a tremendous asset and engaging team member for any creative agency as a client advocate and champion for their vision and mission.
Peter RodgersPresident, Montara Creative
Susan’s cutting edge marketing industry knowledge and professionalism has truly made such a huge difference — my business has increased by 50% this past year. She is just the nicest, kindest sweetheart ever to work with.
Cynthia KeeReverse Mortgage Specialist
I have had the privilege – and fun – of working with Susan at Montara Creative for several years during which time she was account lead on all marketing initiatives for Cox & Kings USA. She is creative, detail oriented, and very professional. She was a gem to work with!